legal

Terms of Service

Last updated: October 22, 2026

These terms cover fones: the site, the console, the API and the MCP server. “fones”, “we” and “us” mean the operator of fones.ai. “You” means the company or person that opens an account. By using fones you accept these terms. If you accept them for a company, you confirm you can bind it.

What fones is

fones rents Android phones that run in the cloud, with optional US mobile numbers and static IPs, to be driven by software, including AI agents, over an API and an MCP server. You decide what your software does on the phones. fones is for business use; you must be at least 18 to open an account.

Your account and keys

You sign in with a link we email you, so keep that inbox secure. You are responsible for everything done with your account and your API keys, including what your agents do. Keep keys secret, give each agent only the scopes it needs, and revoke any key that leaks.

Phones, numbers and static IPs

  • A phone is rented in periods of 30 days, together with its number and static IP if it has them. It is yours to use while it is paid; it stays ours.
  • A number and a static IP belong to one phone and end with it.
  • When a phone ends, everything on it is wiped. Keep what you need elsewhere.
  • Apps and websites you use from a phone have their own terms. Following them is your job. If an app limits, flags or bans an account you run, that is not our breach and does not entitle you to a refund.
  • Numbers come from a mobile carrier through our provider. Some services refuse some numbers; we cannot promise that a given service accepts one.

Prepaid balance and renewals

  • fones runs on a prepaid balance in US dollars, topped up in the console through our payment processor, from $10.
  • Buying a phone takes its first 30 days, and those of the add-ons bought with it, from the balance at once. If a phone or an add-on cannot be set up, we credit its charge back.
  • A number or static IP added later is charged for the days left in the phone’s current period; from the next renewal it is part of the phone’s price. Removing one takes effect at once and is not refunded.
  • While renewal is on, the phone renews with its add-ons every 30 days in one charge. If the balance cannot cover it, the phone and its add-ons stay on for 3 days of grace, then end.
  • You can turn renewal off or end a phone at any time. It runs to the end of the paid period, unless you release it at once.

Refunds

Unused balance is not refunded, unless the law requires it. A period that has started is not refunded, including when you end a phone or remove an add-on early or when we suspend your account for breaking these terms.

Rules of use

Our Acceptable use policy is part of these terms. If you break it, we can stop the phones involved, suspend or close your account, and keep your balance where the law allows. We may warn you first, but need not.

Your data

The content of your phones (apps, accounts, files, texts) is yours. We look at it only to run the service, to help you when you ask, or to investigate abuse. Our Privacy Policy explains what we keep and for how long.

Service as is

fones is provided “as is” and “as available”, without an uptime guarantee. Phones can go offline, apps can change, texts can arrive late or not at all. As far as the law allows, we disclaim all warranties, express or implied. We may change features, limits and prices; price changes apply from your next renewal, and we tell you before.

Liability

As far as the law allows, we are not liable for indirect or consequential losses, lost profits or lost data, and our total liability is limited to what you paid us in the 3 months before the claim.

Ending

You can close your account at any time from the console or by writing to support@fones.ai. We can end the service with 30 days notice, or at once for a breach of these terms.

Changes and contact

We may update these terms; the date at the top changes when we do, and we email you about material changes. Questions: support@fones.ai.